Customer Journey Mapping, wanneer en hoe maak je deze?
Customer Journey Maps moeten altijd worden gemaakt om een bekend bedrijfsdoel te ondersteunen. Maps die niet aansluiten op een bedrijfsdoel zullen niet leiden tot een toepasselijk inzicht.
🤓 User research is the unsung hero of the tech industry. Without it, we'd be building products that nobody wants or needs. But it can feel time consuming with endless surveys, focus groups, and user testing. 1/3
UX today was fun: thinking on how to work within the constrains of condition and context and then make the experience easy and pleasurable.
#ux #uxdesign #uxd
Absolutely Fabulous 👏
🎁 Day 1 on https://design.gifts/ is live! The first gift is a great deal from our friends at @sketch, the incredible design tool for macOS.
Available for just 24 hours!
“The Japanese concept of omotenashi is more than just meeting the demands of guests. It’s about anticipating the needs of guests that may not be communicated in an obvious way.” Learn how to apply this technique to user-centered design — https://bit.ly/3Mz3NRk #cx #ux #design