Maarten van Heiningen over UX, Usability, UI en Design Thinking
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Maarten van HeiningenFollow
Senior UX Designer / Usability / User Experience / Customer Journey / Design Thinking
NPS, UMUX-lite, SUS, CSat, CES…
These are just tools for producing a number that will send your team off optimizing the wrong things.
Best thing you can do is just ignore them.
(If there’s a follow-on ‘verbatim’ question, spend your time there. That could be useful.)
UX strategy is different from UX tactics.
UX strategy is how we improve the design of all the products and services.
It’s about systemic change across the organization. https://medium.com/@jmspool/ux-strategy-is-a-long-game-but-worth-every-moment-1597979e4a2e
Even ventileren Pt.2
When a stakeholder insists on a #design change that you think is a bad idea. #UX #UI
Are you passionate about resolving user pain points through your great design. And would you like to join our great UX team?
Then do apply now!
#uxdesigner #ux #uxdesign #uxjob #uxresearch
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