Dilbert on Usability testing

There’s a myth out there: Users Hate Design Changes. This isn’t true. Users don’t hate design changes, they hate the choices designers make when rolling out a change.

https://articles.uie.com/users-dont-hate-change-they-hate-our-design-choices/

Microinteractions are small moments where the user and design interact. When well-designed they enhance the user’s experience with the design. When poorly-designed they hurt the experience.

https://articles.uie.com/focusing-on-what-our-users-shouldnt-focus-on/